Frequently Asked Questions
How many cars can be parked?
There are designated parking bays for 5 cars at the front driveway and 5 cars at the rear driveway. No cars are to be parked on lawn areas.
Is the property Non-Smoking?
No smoking is allowed in the house, games zone and all bedrooms/chalets. Smokers must be outside and use ashtrays provided at all times. No cigarette butts are to be disposed of in garden, pool area, balconies or elsewhere and charges apply for extra cleaning time for collecting discarded butts throughout the property.
Can I bring pets?
No, unfortunately there are no pets allowed at the property.
Can I bring extra guests?
No, strictly the number of guests booked and approved by management in writing are permitted to stay. The house is on tank water with septic systems and additional guests place an undue burden on the property’s facilities.
Is there WiFi?
The main house has free WiFi, and soon boosters will extend WiFi coverage to the guest wing and chalets. Password included in welcome pack.
Are there external lights?
Yes, the gardens and pathways are well lit, as is the pool and outdoor deck areas.
Can we use the pool at night?
Yes until 10pm in line with the EPA laws. After this time, you are required to move indoors as external noise from the pool area may disturb our neighbours.
How far away are the chalets from the games zone and main house?
Approximately 25 metres from the games room, and approximately 60 metres from main house.
Are there stairs to the property?
There are a few stairs to the main house entry. There are 3 steps to the games room. There are approximately 20 steps to the chalets, or an alternative flat path entry is available.
Are there shade umbrellas?
Yes, there are 3 large shade umbrellas in the pool area or for outdoor dining.
Are there shady areas to sit outside?
Yes, many! There is a veranda off the Guest Wing rooms, and many mature tall trees providing shade in the gardens. There are also shaded balconies off the chalets.
How many people does the property sleep?
Tariff is for 27 guests on beds in 10 bedrooms. There are 3 additional pull out beds available on request at a small extra fee.
What equipment is supplied in the kitchen?
Kitchen is very well stocked with ample crockery and cutlery, wine, champagne and water glasses, serving bowls, platters and placemats. Pots, pans, baking trays, plastic containers, etc also supplied. There is a 4 slice toaster, kettle, Nespresso machine, coffee frother, coffee plungers, sandwich toaster and blender.
What pantry items are supplied?
Teabags, herbal teas, starter pack of Nespresso pods, pepper and salt, sugar, plain & SR flour, oil, spices, serviettes.
How many fridges are there?
Two fridge/freezers in the main walk in pantry. A large commercial drinks fridge is located in the bar. Bar fridges in each of the chalets.
How many people can eat at the dining tables inside?
The main table seats 14 guests, with a second table seating 8 guests.
Is there emergency lighting in the event of a blackout?
Yes. There are torches provided in every room, plus emergency candles in holders provided.
Is there an ice bucket?
Yes, a large metal ice bucket on a stand is located at the rear deck near the BBQ
Is there a laundry?
Yes there is a laundry with washing machine, dryer, trough, baskets and pegs provided. This is also a clothes line outside.
Is there a speaker for music?
Yes, there is a Bluetooth speaker at the property for guest use.
Is there a phone charging port?
No, you will need to supply your own charger.
Are there hairdryers?
Yes, in every bathroom.
Are there irons and ironing boards?
There are several ironing boards and irons under the stairs in the main house as well as in several of the bedrooms and the chalets.
How many TVs are supplied?
There is a large TV in the living room, and also in the Games Room.
How many people can eat at the dining tables at the outdoor bar?
There is a large square table seating 8 outside on the bar deck.
How many people can eat at the dining tables at the pool
A long table on the deck seats 18 guests. Additional tables and chairs from around the property can be added to this area if required but must be returned to their original locations.
Are there streaming services available?
Netflix is available on our large TV in the main house with your personal account log in.
How many TVs are supplied in bedrooms?
Bedrooms with TVs include Bed 1 (king) , Bed 4 (king) , Bed 6 (king), Bed 7 (bunk), Bed 9 (king) and Bed 10 (king).
